HOT ISO-9001-LEAD-AUDITOR ACTUAL EXAMS | HIGH PASS-RATE NEW ISO-9001-LEAD-AUDITOR EXAM QUESTIONS: QMS ISO 9001:2015 LEAD AUDITOR EXAM

Hot ISO-9001-Lead-Auditor Actual Exams | High Pass-Rate New ISO-9001-Lead-Auditor Exam Questions: QMS ISO 9001:2015 Lead Auditor Exam

Hot ISO-9001-Lead-Auditor Actual Exams | High Pass-Rate New ISO-9001-Lead-Auditor Exam Questions: QMS ISO 9001:2015 Lead Auditor Exam

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PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q65-Q70):

NEW QUESTION # 65
The certification body has not been able to verify the implementation of corrective actions for any identified major nonconformity within six months after the last day of the Stage 2 audit. What must the certification body do in this case?

  • A. It must conduct all audit activities from the beginning
  • B. It must issue an unfavorable recommendation of certification
  • C. It must conduct another Stage 2 audit before granting certification

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
According to ISO 17021-1:2015, Clause 9.4.10 (Corrective Actions for Major Nonconformities):
* If a major nonconformity is not corrected within six months, the certification body must reject the certification request.
* Another Stage 2 audit (C) is not required unless the organization reapplies for certification.
* Restarting all audit activities (B) is unnecessary; instead, certification is denied.
Thus, A is the correct answer.
Reference:
ISO 17021-1:2015, Clause 9.4.10 (Corrective Actions for Major Nonconformities)


NEW QUESTION # 66
Scenario 5: Mechanical-Electro (ME) Audit Stages
Mechanical-Electro, better known as ME, is an American company that provides mechanical and electrical services in China. Their services range from air-conditioning systems, ventilation systems, plumbing, to installation of electrical equipment in automobile plants, electronic manufacturing facilities, and food processing plants.
Due to the fierce competition from local Chinese companies and failing to meet customer requirements, ME's revenue dropped significantly. In addition, customers' trust and confidence in the company decreased, and the reputation of the company was damaged.
In light of these developments, the top management of ME decided to implement a quality management system (QMS) based on ISO 9001. After having an effective QMS in place for over a year, they applied for a certification audit.
A team of four auditors was appointed for the audit, including Li Na as the audit team leader. Initially, the audit team conducted a general review of ME's documents, including the quality policy, operational procedures, inventory lists, QMS scope, process documentation, training records, and previous audit reports.
Li Na stated that this would allow the team to maintain a systematic and structured approach to gathering documents for all audit stages. While reviewing the documented information, the team observed some minor issues but did not identify any major nonconformities. Therefore, Li Na claimed that it was not necessary to prepare a report or conduct a meeting with ME's representatives at that stage of the audit. She stated that all areas of concern would be discussed in the next phase of the audit.
Following the on-site activities and the opening meeting with ME's top management, the audit team structured an audit test plan to verify whether ME's QMS conformed to Clause 8.2.1 (Customer Communication) of ISO 9001.
To do so, they gathered information through group interviews and sampling. Li Na conducted interviews with departmental managers in the first group and then with top management. In addition, she chose a sampling method that sufficiently represented customer complaints from both areas of ME' s operations.
The team members were responsible for the sampling procedure. They selected a sample size of 4 out of
45 customer complaints received weekly for electrical services and 2 out of 10 complaints for mechanical services.
Afterward, the audit team evaluated the evidence against the audit criteria and generated the audit findings.
After reviewing the documented information, Li Na claimed that it was not necessary to report the minor nonconformities that were identified; instead, they would be discussed in the next audit phase. Is this acceptable?

  • A. Yes, during the review of documented information, only major nonconformities need to be documented if detected.
  • B. No, identification of minor nonconformities or areas of concern that could become nonconformities need to be documented and communicated to the auditee before proceeding to the next audit phase.
  • C. Yes, all identified nonconformities throughout the audit need to be documented and communicated at the end of the audit.

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
As per ISO 9001:2015, Clause 10.2 (Nonconformity and Corrective Action), all identified nonconformities, including minor ones, must be documented and communicated to the auditee.
Minor nonconformities can lead to major issues if left unaddressed. The auditor must inform the organization before moving to the next audit phase so that corrective actions can be taken. Clause 9.2.2 (Internal Audit) states that audit findings should be reported without undue delay.
Since Li Na did not report the minor nonconformities immediately, her decision was incorrect. Minor nonconformities should always be documented and communicated before proceeding to the next phase.
Reference:
ISO 9001:2015, Clause 9.2.2 (Internal Audit Reporting)
ISO 9001:2015, Clause 10.2 (Nonconformity and Corrective Action)


NEW QUESTION # 67
What is a list of actions that should be performed during the audit with their respective timeline?

  • A. The audit criteria.
  • B. The audit schedule.
  • C. The audit offer.
  • D. The audit objectives.

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
The audit schedule provides a structured timeline of activities to be conducted during the audit.
Clause References:
* ISO 19011:2018, Clause 6.4.2 - Preparing the Audit Plan:
* Requires the development of an audit schedule, including the sequence and timing of activities
.
* ISO/IEC 17021-1:2015, Clause 9.1.3 - Audit Program:
* Certification bodies must establish a schedule for conducting audits.
Why is the Correct Answer C?
* The audit schedule ensures systematic execution of the audit by defining activities, responsible auditors, and timeframes.
* A well-planned schedule improves efficiency and helps auditors cover all necessary areas within the given time.
Why are the Other Options Incorrect?
* A (Audit objectives) # Define why the audit is conducted, not the schedule.
* B (Audit criteria) # Define the standards and requirements to be evaluated, not the timeline.
* D (Audit offer) # Refers to the initial proposal sent to the auditee, not the activity timeline.


NEW QUESTION # 68
The following are stages of an audit, put them in the order they would be conducted.

Answer:

Explanation:

Explanation:
Establishing the audit programme objectives
Determining and evaluating the audit programme risks and opportunities
Establishing the audit programme
Initiating the audit
Preparing all audit activity
Conducting the audit activities
According to ISO 19011:2018, clause 5, the audit programme is a set of one or more audits planned for a specific time frame and directed towards a specific purpose. The audit programme includes all activities necessary to plan, organize, and conduct the audits. The audit programme management involves the following steps1:
Establishing the audit programme objectives: The audit programme objectives define the intended outcomes of the audit programme, such as verifying conformity, evaluating performance, identifying improvement opportunities, etc. The audit programme objectives should be aligned with the strategic direction and policies of the organization and the needs and expectations of the interested parties.
Determining and evaluating the audit programme risks and opportunities: The audit programme risks and opportunities are the factors that can affect the achievement of the audit programme objectives, such as changes in the internal or external context, availability of resources, competence of auditors, etc. The audit programme risks and opportunities should be identified, analyzed, and evaluated to determine the appropriate actions to address them.
Establishing the audit programme: The audit programme is established by defining the audit programme scope, criteria, methods, and resources. The audit programme scope defines the extent and boundaries of the audit programme, such as the processes, functions, sites, activities, etc. that will be audited. The audit programme criteria are the set of policies, procedures, or requirements used as a reference for the audits. The audit programme methods are the techniques used to conduct the audits, such as interviews, observations, document review, sampling, etc. The audit programme resources are the human, technical, and financial resources needed to implement the audit programme.
Initiating the audit: The audit initiation is the process of formally establishing the arrangements for an individual audit within the audit programme. The audit initiation involves contacting the auditee and the audit client, confirming the audit objectives, scope, and criteria, and obtaining the necessary information and access for the audit.
Preparing all audit activity: The audit preparation is the process of developing the audit plan and the audit work documents for an individual audit. The audit plan is a document that provides the basis for agreement regarding the conduct of the audit, such as the audit schedule, the audit team, the audit methods, the audit language, the audit report, etc. The audit work documents are the records that provide evidence of the audit activities, such as the audit checklist, the audit notes, the audit findings, etc.
Conducting the audit activities: The audit activities are the processes of collecting and verifying audit evidence and evaluating it against the audit criteria to make the audit conclusions. The audit activities include the opening meeting, the communication during the audit, the roles and responsibilities of the audit team and the auditee, the audit evidence collection and verification, the audit findings generation and recording, the closing meeting, and the audit report preparation and distribution.
References: ISO 19011:2018(en), Guidelines for auditing management systems


NEW QUESTION # 69
An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organisation that manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminium products designed to prevent corrosion of submerged steel structures. You, as one of the auditors, find that the organisation has shipped anodes for Project DK in the Gulf of Mexico before the galvanic efficiency test results for the anodes have been fully analysed and reported as required by the customer. The Quality Manager explains that the Managing Director authorised the release of the anodes to avoid late delivery as penalties would be Imposed. The customer was not informed since the tests very rarely fall below the required efficiency. You raise a nonconformity against clause 8.6 of ISO 9001.
At the Closing meeting, the audit team leader presents the findings of the audit and comes to the above nonconformity. The Quality Manager produces the test report for Project DK, which shows an acceptable galvanic efficiency, and presents an email from the customer confirming acceptance of the anodes. He asks that the nonconformity be withdrawn.
Which two of the following responses by the audit team leader would be acceptable?

  • A. Ask the auditor (you) who raised the issue, to state what you think should happen
  • B. Accept the Quality Manager's request without reviewing the documentation.
  • C. Indicate that the nonconformity is evidence of a system failure that needs to be rectified.
  • D. Advise management that the information provided will be reviewed at the audit follow-up stage.
  • E. Thank the Quality Manager for his contribution but dismiss the information as irrelevant after a quick review.
  • F. Refuse to accept the documentation produced and maintain the nonconformity.

Answer: C,D


NEW QUESTION # 70
......

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